Write to us and we’ll help you solve it
If you need support with a booking, want to list a complex, or simply have a question, this is the right place to talk to us.
We prioritize bookings, payments, and operational questions so you’re not left waiting.
Tell us what you need
We keep the message simple: you share the context and we follow up.
Before writing to us, you can review this
These are the questions we receive most often about bookings, support, and complex onboarding.
Can I request help registering my complex?
Yes. If you manage a complex, we help you understand how Cancha Ya works, what information we need, and how to start the onboarding process.
Do you handle questions about payments and bookings?
Yes. If your booking was not confirmed, you need to reschedule, or you have payment questions, you can write to us and we’ll review the case with you.
How long do you take to reply?
We normally reply the same day during service hours. If volume is high, you’ll still receive follow-up as soon as possible.
Find where to play and book without the back and forth
Compare areas, complexes, and schedules in one place to move from idea to match with less friction.
Start with the available options and choose the court that fits best.
Explore courts nowLocation, sport, and availability in one search.